Cant download media player on ps4






















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You will need then a disk clone software to back up your data. I am always running out of storage space on my PS4, which means I have to either delete unused apps or saved screenplay videos in order to update apps.

Do you know why it would say so much less than my laptop does? Or how I can fix this? Once again, all I want is to extract my saved capture gallery videos to create more space. The only way to resolve this is by formatting the external hard drive. HDD was formatted with a mb partition. I had to connect to my MacBook, remove the partition through Terminal it was pretty simple; followed a youtube video , and then when I reconnected it to my ps4, the ps4 formatted it to ExFat in about.

Best, Colton. Thanks for telling us about your experience. I truly appreciate that. May this help someone resolve their problem. As for the first console on which you were originally playing the game, the PS4 system learned that the game files were on an external storage, and when you try to play the same game from the disc, it will keep requiring the external storage on which the game was installed.

What you can do is to uninstall the game from your PS4 then reinstall it from the Disc. This should resolve this issue on the first PS4. As for the second console, PS4 system prevents fully copying a game to another console with the same license. You will always need the original external hard drive to play the game, or just buy a new license.

Got a 6Tb seagate usb3 external. I have tried restarting the ps with external plug in and nothing. I have tried reformating from pc and tried ito in the ps and still nothing. Can some one please tell me what next. A friend has the same external and has no problems.

Hey anyone who has a 2. Never heard about this tip before. Thanks for sharing. May someone benefit from it. Hey had bought a seagate usb 2. Will this really solve my problem? Also if I do format it this way, what should be the allocation size?

How much time will it take to actually do this for 1TB? Is there any other way which is faster? I have done chkdsk healthy drive , looked for bad sectors none found , formatted it with command prompt to exFAT quick , right clicked on drive and then formatted it.

After formatting it with cmd, exFAT option appeared. Clicked options button and then formatted it again to exFAT only to fail. Used tape to cover the middle two USB pins to force 3. Failed again as PS4 never reads the drive and light on external drive blinks slowly. What should I do? I think you should know it is not a new drive, I used to store my data on this before, I deleted all the useless stuff and moved the worthy stuff to my other GB Seagate Expansion Drive external and have performed all this on this Seagate external drive too.

Guess what? There are a lot of questions in my post, please answer all. The only thread which is alive in ! Your external hard drive is apparently defective. The full format process takes between minutes only on a 1tb drive. If it takes way too long, your drive is dying and needs replacement. The average time for transferring 1gb file is 1 minute only.

If the process goes fast flawlessly, try to transfer larger multiple files simultaneously say 10gb. You should eventually realize then that the external hard drive itself is deficient. Please come back with your feedback on this solution so that may others benefit and you get further assistance if needed. If your laptop shows that the external hard drive works fine, most probably your PS4 needs to reinitialize.

You can locate the source of problem by connecting your external hard drive to another PS4 if possible. If it works fine, then surely your PS4 needs reinitialization. Otherwise, it needs a slow, full format on PC. I have been using an external hard drive for well over a year now, and it works great, except that I have to repair the device any time its wire is even SLIGHTLY bumped.

With the wire for the EDD being so short, this was hard to avoid. Only the wire was changed… not the EDD. How do I get it to recognize it? Connect it first to a PC and see whether it recognizes it or not. That means also all your stored data will be entirely deleted. Game saves, screenshots and trophies will be lost and are not downloadable unless you back them up to your cloud storage on PSN. On the other hand, you can only back up your game saves on an external USB storage device.

Mine has worked fine for multiple months now and all of a sudden it is saying that the hard drive is unsupported. It is a seagate 4tb. If possible, connect it to another PS4 and check whether it works fine or not. You need to reinitialize your PS4 and things will go right with you. I accidentally yanked the lead out of my 1tb seagate whilst playing a game it kicked me off and then I tried reconnecting it but it will still not show up as a device on my PS4 or Mac it has the light on the seagate to show there is power but it will not recognise my extended storage.

I have updated PS4 version 6. Is that the issue after I install the new PS4 version? Yes, this issue happens a lot when updating to a newer version. You have to initialize PS4 and update it to the latest version, then re-install all your games. Just bought a HDD 3. Read this post , it may help you. If not, the only solution you have then is to initialize the PS4. So i bought this Seagate 2TB plugged in with a cable and it has started beeping as of late and not being connected to the ps4.

Connect it to a PC first and verify that it works fine. If so, the problem then is with your PS4. Follow the instructions on this article. The comments are moderated on this website until the approval of the webmaster. So, you need some time to get them published. I have now tried to download a game on to the hd but it says that it cannot use this device and that it requires a usb 3.

How can I upgrade my hd to a usb 3. Since Sony first released the support for external hard drives to use as extended storage, it announced that it had to be USB 3. So, rest assured that your external hard drive is USB 3. The only solution you can try is to initialize PS4, then immediately install the latest update after the completion of the process. Afterwards, try to connect the external hard drive again to your PS4, and check whether the issue has been resolved or not.

My PS4 is not recognizing the external storage device. Have you tried it on a PC to check its health? Probably your external HDD is defective and needs replacement. If it works fine on a PC, the problem then is with your PS4. Eventually, if none works with you, you need to initialize PS4. Seagate expansion 2 tb was working great but one day it ade some beep voice and ps4 did not recognized it I connected it in laptop and the same happened laptop could see that something was pluged in but could not recognice and the window did not popped in my pc.

I am sorry to say that. You need a technician to check that for you. Connect your external hard drive to the other PS4, does it work fine? If yes, your second PS4 needs to initialize. Mostly this is the solution to go for. Otherwise, come back and give us your feedback in order to help you further. Beeping noise indicates hardware failure. Most probably your external hard drive has been damaged. But before judging, connect it first to a PC and see whether it gets recognized or not.

On the other hand, if you can check it on another PS4 that would be even better. Accordingly, your external hard drive is defective. If you can, dismantle it and remove the hard drive from its enclosure and connect it directly to a PC.

Check now whether it works or not. If not, then it is dead. My seagate 4tb hd has worked well for quite some time. Excuse me, can you elaborate more on the reaction of your computer to the external hard drive? What exactly happens?

When I connected it for the first time I started to synchronize and from one moment to another it appeared that I have I have restarted the console and I have not achieved anything. I also tried to connect it to the PC and although it does recognize it, I do not have the option to format it. I have the screenshots but I do not know how to pass them. I need your help, the Game Drive is completely new and has not dropped water or fallen.

You have to return the external hard drive. The PS4 external hard drive is fully encrypted and the data cannot be detected by a third party system. Only PS4 system can detect the data. Need help. Initialize PS4 first and update to the latest PS4 system software version. This is supposed to fix the issue. This happened before and I all had to do last time was re-initialize my PS4 and it started working again.

I have connected it to my pc and it is working. After initializing PS4, have you installed the latest update? I have a seagate 4tb external hard drive, it has worked fine until recently. The light is on and if I leave it plugged in for a while it says usb hard drive not compatible.

Any help you can give me is much appreciated, thank you. What you can do is to initialize PS4, then update to the latest version of PS4 system software update as the next step. Now, connect the external hard drive and check whether it works or not. I have formatted it to exfat via the ps4 itself and when I try to format as extended storage I am given an error saying my drive needs to be usb3. In this article we stated that HUB external hard drives are not compatible with PS4 as an extended storage, whereas it can work fine as a backup storage.

Have you checked it first on a PC? If it works fine there, then your PS4 needs to initialize. This might happen due to a system conflict. Hi I have a 2tb seagate that has worked for about a year but today it just says that it has a capacity of This error is usually caused by a serious hard drive failure.

Most probably your external hard drive is defective and must be replaced. The PS4 operating system cannot start up from an external hard drive. You need to replace the internal hard drive with a new one. You can verify that by dismantling the external HDD enclosure and pulling out the hard drive then connecting it internally to a PC and check whether it recognizes it or not.

I have been using a 4tb seagate hdd for the pass year and it has work fine but over the pass month I get an error at the top of my screen that the external hdd is not Recognized. When I restart the ps4 the hard seems to work OK for a week or 2 again but then I get the error again.

I have formated the hdd on a Pc but the issue happens again. This can happen because PS4 operating system is undergoing some program conflicts. Initializing PS4 and installing a clean copy of PS4 system software will usually fix this problem. If not, the problem then is with the external hard drive.

Since it works for a while then shuts down, it can be the USB bridge that is failing to operate, not the hard drive itself. You can check its health by connecting it internally to a PC and run some diagnostic software like Hard Disk Sentinel. My son has been using an external hard drive on their PS4 for about a year and a half now. This morning, I unplugged the PS4 with the hard drive connected to put him on a videogame time out for a while. We tried connecting it to a different port, to my computer, etc.

Same thing: beeping and not recognized. Or is there some way to recover that? Thanks in advance for any advice you can offer. Game saves are placed on the internal hard drive, and cannot be stored on the extended storage. So, if you get a new external hard drive, he can continue from where he ended.

By the way, before buying a new external hard drive, try to fix the current one. This might become faulty and needs replacement. This will save you money and efforts and it is worth to try. I have a Seagate 1 TB hhd and it worked for months and then just stopped working on my ps4 but when I hook it up to my computer it works just fine what step should I take next to get this to work on my ps4.

I have tried to format it on my pc and cant seem to figure out how to format it on my pc but when i hook it up to the ps4 it says theres nothing in the USB slot I know both of the slots work when I plug my controller in it charges just fine. Well, this is usually caused by a core conflict in PS4 operating system. You need to initialize PS4 and it will work again for you.

Hey, I have a seagate external storage for my ps4. What do I do? Is the problem with my PlayStation or with my external storage? I have the Sony PlayStation 4 slim. Hi there. It can be either one, but often the problem comes from PS4 itself due to some program conflicts. If you have everything backed up, I strongly advise to initialize PS4 and then, as the next step, update to the latest PS4 system software version.

Now, try to connect the external hard drive again and check whether it works or not. Another solution can be also to connect your external hard drive to another PS4 if possible. This will show you definitely which one is the reason for this situation. Another solution also is to connect your external hard drive to a PC, and check whether it recognizes it or not. If not, this is a bad omen that your external HDD is the culprit. So just yesterday my PS4 was using the external harddrive by Seagate flawlessly.

Today it stopped working. The light is on when the device is plugged in but the PS4 wont let me connect to it. The external device is actually beeping when it is plugged in.

Do you by chance know the problem? This is a common problem. But what I care most about is: does your PC recognize it once you plug it in or it acts like nothing is there, or that a defective drive is connected to it? If it recognizes it as a normal new external hard drive, the problem is with your PS4. I have 2tb drive hooked it up and moved my games to it. Was hoping someone could help please. This new drive has worked well for the last year or so.

However today I got the CE error message. Checked the HDD was fitted properly but still got the error message. Swapped the original GB back in which used to work fine!

Sorry for the long post just want to give as much detail as possible! Any thoughts appreciated. Thanks so much for the answer!

Love the site btw. Lots of useful info here. My 4 tb Seagate worked for a little over half a year, fell from about a 1.

Still turns on, works on other PlayStations just not mine. Noted, the PlayStation also fell from the same height, albeit very slowly and both landed on a semi soft surface. I got a new cord thinking that was the original problem. I was really wrong. When I look at the ways you list to fix them. None of them seem like they would work and a few I have already tried. So, PS4 system is most likely the issue, but how do you think I could fix that?

Then re-initialize it, I saw you told someone else to do that. Hope it works. You need to update to the latest version of PS4 system software once you finish initializing. I think you have forgotten that. Hopefully this will work now. I am pleased to help. Let me understand this point. Have you tried switching between the ports then?

Try another port and see if it works there. Answering these questions properly will give me a better insight on figuring out where the problem is. So I still need to test out the flash drive bit. And yes, I have tried both ports numerous times. You have to try another storage device to determine exactly where the problem is. I might end up having reformatted to a different PlayStation, and see if my PlayStation can see it. This is not supposed to help. Do you see it? I will try fixing it using the computer.

Nothing new shows up, nothing disappears. I think it might just be a lost cause. Ok, now I see that your external hard drive is the reason for all this innocent PS4! You can just make your last step and connect any external storage device to your PS4 and verify whether it works properly or not. If it does, the external HDD is surely the reason. Apologies for the late response. Last night I started developing an illness and it lasted with me until this moment.

I have been using the same external hard drive and usb cable for months with no problem. A few days ago I lost power during a storm while playing. It is directly connected, has 3tb of storage on it, and I am using the same usb cord that it previously accepted yet it says I do not meet the conditions. Have you initialized PS4? Afterwards, try connecting the external HDD and it should work. It happen only with borderlands 2, I can play the other games as well and nothing happen. It started first when I put my ps4 in rest mode while downloading borderlands 2, and there is some corrupted files in it.

Please come back with your feedback in order to enrich this article with more experiences. Do you have any link to a website that concern all the ps4? S: if you want some picture about my last comment where I can send them? I think the external hard drive is corrupted and is suffering from bad sectors that caused some data loss.

No I turned off the ps4 while waiting your response and I contacted Sony and they told me that if it say to format I have to format.

I plugged it into a laptop and it worked fine. What should I do. I have my usb storage device plugged in and it says no usb is plugged in andd ive rebooted my ps4 multiple times and still wont work. Actualy I tried other games too but neither of them would work. After that I formatted the hard drive with pc and again I plugged it to ps4 and formatted it but again games wouldnt load. Most probably the PS4 database is corrupted. Try to rebuild PS4 database and it should work. If not, initializing PS4 and reinstalling PS4 operating system should do the job perfectly.

My Seagate 2tb external hard drive was working fine until about 2 days ago. It now says USB device not connected even though it is. I tried the power off method but nothing. I tried the rebuild database but still nothing not the full reset. Any way I can save it elsewhere and any idea how I can get the device working again? There seems to be a system file conflict that causes this issue and prevents PS4 system from recognizing extended storage devices specifically, not just any USB storage.

If you want to be more sure, connect another USB storage device as an extended storage not as a mass storage , and see whether PS4 recognizes it or not. Share this Post Facebook Twitter. Show topic in unread. Not Watching Do not notify me of new replies. Show topic in unread if category is not ignored. Ignoring Do not notify me of new replies. Do not show topic in unread.

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