Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I change the ink cartridges? Which ink cartridges should I use with my product? Can my product still print if an ink cartridge is expended or not installed? How long should an ink cartridge remain in my product if it's not used often? How do I know when an ink cartridge needs to be replaced?
What functions are available on my product when an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. The color ink cartridge is expended even though I print in black only.
Why does this happen? Why is Epson shipping initial ink cartridges with my product? What is my product doing after I install a new ink cartridge? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time?
Memory Cards or External Devices. How do I print from a USB flash drive? Paper or Media. Select the questions to view the answers How should I load envelopes? Does the type of paper I use really make a difference?
How do I know which paper or media type to select in my product's driver? How do I select the paper source in Windows? Which type of paper can I print on? What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows? Print Quality or Appearance. Select the questions to view the answers My printout has incorrect margins.
My printout has incorrect colors. My printout is grainy when I print from any application. My printout has a slight slant. My printout looks inverted, as if viewed in a mirror.
My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout contains garbled characters when I print from Windows or my Mac. How do I reduce the appearance of red eyes in my photos?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan to a SharePoint server or cloud service? How do I decide which resolution to select when scanning from Epson Scan? How do I scan using Windows RT? How do I scan legal size documents? I want to enlarge an image that I'm scanning with Epson Scan.
Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson WorkForce WF Downloads not available on mobile devices. Top FAQs. Select the questions to view the answers I'm having paper feed problems. What should I do? How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
How do I change the ink cartridges? How do I restore my product's default settings? How do I use the control panel buttons to scan? How should I load envelopes? My printout is blurry or smeared. My printout has lines running through it. How do I send a fax from my product's control panel? Cloud or Mobile. Select the questions to view the answers What is Epson Connect?
Is my Epson product compatible with Windows RT? Copy or Print. Select the questions to view the answers How do I use the control panel buttons to copy a document or photo? Printing or scanning is slow over my wireless connection. My product is printing blank pages from Windows or my Mac. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
My product is unresponsive, it will not print or power off. A blank sheet of paper feeds before and after my print job. How do I print with Windows RT? I can print with a wireless connection on my home network but not on a VPN virtual private network.
Error Messages or Lights. I see the message Printer is Offline when I try to print with a wired network Ethernet connection. Select the questions to view the answers How do I confirm my fax was sent? How do I send a fax using the Fax Utility in Windows?
How do I create a header for my faxes? How do I send a fax using the Fax Utility on my Mac? How do I restore my original fax settings? I'm having trouble sending or receiving faxes. How do I use an answering machine with my fax? How do I change the baud rate or fax speed on my product? I can send a fax but can't receive one.
How do I clear the fax header on my product? Can I use a pre-paid calling card to send a fax? When I send a hand-written fax, the recipient can't read the fax content. How do I save faxes to my Windows computer instead of printing them? Will I lose faxes stored in the fax memory if my product is turned off? EpsonNet Config is a configuration utility for administrators to configure the network interface. This file contains the Epson Fax Utility v1. This utility allows the transmitting of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing.
Note: This utility will not work with Apple AirPrint. It must be used with an Epson printer driver. This file contains Document Capture v1.
Document Capture digitizes paper documents and is compatible with all common Document Management Systems and cloud storage repositories. See our video overview of this software. Double-clicking this file creates a disk image on your desktop.
Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information regarding Configuration, Operation, and Administration of your product over a network. This guide describes the functions that differ in version 2. See your product User's Guide for instructions on sending faxes and using your product's other fax features. This document provides quick reference for common uses, and Epson's limited warranty for your product. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Protect your Epson product beyond the standard warranty period with an Epson extended service plan. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT.
Mail : Katella Ave. Los Alamitos, CA Downloads not available on mobile devices. Compatible systems : macOS Description : This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF wirelessly or with a wired connection. ICA Scanner Driver v5. Printer Driver v Description : This file contains the Epson Printer Driver v Scanner Driver and Epson Scan 2 Utility v6.
Remote Print Driver v Epson Event Manager v2. Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2. Epson Connect Printer Setup Utility v1. Uninstaller v1.
Description : This file contains the Epson Uninstaller Utility v1. EpsonNet Config Utility v4. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Epson Document Capture v1. Description : This file contains Document Capture v1. Mobile Apps. Epson iPrint App for iOS. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Admin Tools. Top FAQs.
Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows. What should I do? My printout has lines running through it. I'm having paper feed problems. How do I use the control panel buttons to scan?
How do I restore my product's default settings? How do I change the ink cartridges? My printout is blurry or smeared. How should I load envelopes?
Can I automatically print a fax report after every successful fax transmission? How do I add a pause when I enter a fax number on my product's control panel? How do I print faxes stored in the fax memory when my product has an expended ink cartridge? Can I use digital voicemail with my fax? How many pages can I store in the fax memory? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance.
Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I change the ink cartridges? Which ink cartridges should I use with my product? Can my product still print if an ink cartridge is expended or not installed? How long should an ink cartridge remain in my product if it's not used often? How do I know when an ink cartridge needs to be replaced?
What functions are available on my product when an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. The color ink cartridge is expended even though I print in black only. Why does this happen? Why is Epson shipping initial ink cartridges with my product?
What is my product doing after I install a new ink cartridge? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time?
Memory Cards or External Devices. How do I print from a USB flash drive? Paper or Media. Select the questions to view the answers How should I load envelopes? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver? How do I select the paper source in Windows? Which type of paper can I print on? What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows?
Print Quality or Appearance. Select the questions to view the answers My printout has incorrect margins. My printout has incorrect colors. My printout is grainy when I print from any application. My printout has a slight slant. My printout looks inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout contains garbled characters when I print from Windows or my Mac. How do I reduce the appearance of red eyes in my photos?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor.
How do I scan to a SharePoint server or cloud service? How do I decide which resolution to select when scanning from Epson Scan? How do I scan using Windows RT? How do I scan legal size documents? I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? Blank pages appear in my scanned image when using Epson Scan. Can I use Epson Scan with my Mac? I cannot scan from my computer with the Image Capture application. The product is not recognizing characters well when using Epson Scan.
The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. Software or Setup. Select the questions to view the answers How do I restore my product's default settings?
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