Update : Please note that the steps below describe a very specific scenario in which HPNetworkCommunicator. If this does not apply to you and would like a more general approach to resolving a constant spinning blue circle , please read this article. If you are still stuck you can contact me for remote support. I connected with Bill using my remote desktop support service and observed the system.
Sure enough, the mouse pointer would switch to the "busy" spinning circle every 30 seconds or so, then stop, then start up again. And yes, I would be annoyed too if this was happening to me! Problem solved! Bill was very happy with my service and to have the spinning mouse cursor finally tamed. Update : If the above article does not apply to you I. Don't forget to include your phone number and I will call you back as soon as possible.
Researching "HPNetworkCommunicator. If you need help resolving a constant spinning cursor or even a sluggish computer - I can help, using my remote desktop support service. Simply contact me briefly describing the issue and I will get back to you as soon as possible. I need more computer questions. If you have a computer question -- or even a computer problem that needs fixing -- please email me with your question so that I can write more articles like this one.
I can't promise I'll respond to all the messages I receive depending on the volume , but I'll do my best. About the author: Dennis Faas is the owner and operator of Infopackets. With over 30 years of computing experience, Dennis' areas of expertise are a broad range and include PC hardware, Microsoft Windows, Linux, network administration, and virtualization. For technical support inquiries, Dennis can be reached via Live chat online this site using the Zopim Chat service currently located at the bottom left of the screen ; optionally, you can contact Dennis through the website contact form.
Privacy Policy Terms of Service. Jump to Navigation. Search form Search. Infopackets Reader Bill W. My response: I connected with Bill using my remote desktop support service and observed the system. The first thing I did was right click on the task bar and selected "Task Manager". Once Task Manager was loaded, I clicked the "more details" button near the bottom left; this made the Task manager window bigger.
This essentially sorts all the processes on the system to show which ones are eating the most CPU. A spinning cursor means the system is busy. Since the operating system is made up of hundreds or thousands of independent modules programs , you may see the spinning blue circle appear often, especially if you power on or reboot the system.
This is normal behavior, providing that the spinning blue circle switches back to the pointer and you can continue using the system as normal. What is not normal is the behavior you're describing, where the spinning blue circle is seen for extended periods of time and slows the entire system down severely and in your case, a 20 minute boot is definitely not normal.
Having to wait 5 minutes or more in between mouse clicks is also definitely not normal. Sometimes, a program or driver may be causing a spinning blue circle ; in that case you will have to check for any recent program or driver changes made to the system and reverse them.
Based on what you're telling me, you likely have a corrupt file system or corrupt operating system. Another possibility is that the hard drive is experiencing a hardware failure, or some other hardware failure. The latter two are rather difficult to diagnose and are beyond the scope of this article.
As such I will be addressing the former two issues, which are the most common cause of a spinning blue circle - file and OS corruption.
I hope that helps. If you are still stuck, you can contact me for further troubleshooting - described next. If all of this is over your head, or if you've run SFC and chkdsk on your system but still have a constant spinning blue circle, something else is wrong with the system.
In that case, I can connect to your PC using my remote desktop support service and troubleshoot the problem for you as if I was right there. I am a senior systems administrator and I am very good at troubleshooting hard-to-diagnose issues like this - refer to my resume.
Simply contact me , briefly describing the issue and I will get back to you as soon as possible. I need more questions.
If you have a computer question - or even a computer problem that needs fixing - please email me with your question so that I can write more articles like this one. I can't promise I'll respond to all the messages I receive depending on the volume , but I'll do my best.
About the author : Dennis Faas is the owner and operator of Infopackets. With over 30 years of computing experience, Dennis' areas of expertise are a broad range and include PC hardware, Microsoft Windows, Linux, network administration, and virtualization. For technical support inquiries, Dennis can be reached via Live chat online this site using the Zopim Chat service currently located at the bottom left of the screen ; optionally, you can contact Dennis through the website contact form.
You will need to run the command in either the Command Prompt window with administrative admin privileges or in Powershell with admin privileges. If the Update process in Win 10 has been corrupted then it is a bit more complex and a clean source for the files needs to be provided rather than using just the Windows Update source for the files.
As this is more complex if you are unsure or have no experience with doing this, contacting someone who has skills in this area such as Dennis Faas is highly recommended. If all the other options have been exhausted then a Clean Reinstall of Win 10 may be the final best option.
Yes, you can use DISM command, but in my experience it very rarely ever works to fix anything at all - especially if the OS is severely corrupted. If there are no disk errors, it could be a process eating up the CPU. You may see that a process is using a lot of CPU Percentage. This could be a bad driver or malware. Privacy Policy Terms of Service. Jump to Navigation. Search form Search. Infopackets Reader Carol G. My response: A spinning cursor means the system is busy.
Next, type in "chkdsk" no quotes into the command prompt and press Enter on the keyboard. Wait for check disk chkdsk to run file system checks on the drive. If it reports " Windows has scanned the file system and found no problems pic ," then continue on to the next step. Once the desktop is loaded, you will need to run "chkdsk" again.
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